ReplayBird

FAQs

Is there a free plan?
Absolutely. Sign up and you will get 1000 sessions per month. A credit card isn't required to signup.
What happens if I go over my plan's allotted sessions?
Data will stop being returned once your limits are reached. At the beginning of every month, we'll reset your monthly sessions based on your plan. Also sessions don't roll over to the next month if not used.
How does pricing work?
You're charged a monthly subscription fee depending on your account's plan. The payments can be made using a credit card or PayPal. All the monthly plans will renew automatically each month until you cancel your subscription. All prices listed are in USD. You can upgrade or downgrade at any time and sessions will be updated automatically.
Who owns my data?
You do! It's your data after all! We want you to be with ReplayBird because you love using the product, not because your data is stuck in it. You can export all your information from ReplayBird any time you need, in any plan.
Can I cancel anytime?
Yes, you can cancel your plan anytime. Once you have canceled we’ll end your plan as of the next subscription cycle, no questions asked.
What is a session?
A session is defined as all the interactions one user takes during one visit. Session ends after the user is not active for 30 minutes. Everything the user does on your website before they leave (e.g. browses pages, clicks, scrolls, writes on keyboard) adds up to one session.
I have more questions.
We have answers. Email us at [email protected] and we’ll be happy to help.

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