ReplayBird
Session Replay

Session Replay

See your website through the eyes of your users with session replay. Witness precisely how visitors navigate your site, from their initial click to their final interaction. Elevate conversion rates while reducing bounce rates, by establishing a user-friendly platform that significantly contributes to revenue growth.

Benefits

Safeguard Sensitive Data Safeguard Sensitive Data

Build trust by redacting personal information to ensure it isn't captured.

Console logs & Network Data Console logs & Network Data

Debug with network requests, responses, & errors logged info in browser console.

Improve Funnel Conversion Improve Funnel Conversion

Pinpoint where users abandon conversion processes, such as checkout/sign-up.

Playback DOM Events Playback DOM Events

Replay user actions, such as clicks, form inputs, scrolls, & mouse movements.

Qualitative Data Over Metrics Qualitative Data Over Metrics

Understand contextual insights on why users struggle with certain tasks.

Self-Hosted Self-Hosted

Host own cloud environment for full control over data security & compliance.

Witness Impacts with Session Replay

Session replay for designers to observe where elements are unclear or how various devices, screen resolutions, and browsers are delivering the user experience.

Capture Real Meaning Behind Every Click

Capture Real Meaning Behind Every Click

Watch users interact with your website in video replay to understand user behavior and identify pain points for improved conversion rates.

  • Uncover User Intent: Observe individual user session replays for better insights into optimal UX throughout your customer journeys.
  • Real-Time Behavior Analysis: Track mouse movements, clicks, and scrolling behavior to figure out how users engage comprehensively.
  • Slice and Dice Recordings: Sort your website recordings by entities such as browser, country, device name, device type, IP address, OS, status, tags, user email, user ID, user name, or visited URL.
Jump from Session Replay to Prioritized JS Errors

Jump from Session Replay to Prioritized JS Errors

Understand your JavaScript errors like never before with a comprehensive view of how users really confront errors with recording.

  • Watch Error Affecting: Qualitative data from user sessions with JavaScript error, debugging info on the impacts with users in real-time.
  • Impactful Analysis: Watch users encountering JavaScript errors through recorded website sessions for a UX with zero frustration.
  • Error Reporting: Error event data and stack trace info in real-time as users encounter front end errors with user session replays.
Boost Efficiency with Advanced Session Player Features

Boost Efficiency with Advanced Session Player Features

Watch user session player with more productive and functional UX features that let your analyze instantly and more deeply.

  • Skip Inactivity: Jump to the most critical parts of the session replay, where users engage with your site or app.
  • Playback Speed Control: Alter session playback speed from 0.5x to 2x, 4x, 8x, and even 16x, for an instant session replay review.
  • User Action Targeting: Target specific user events, clicks, rage clicks, changes made on pages, navigation to pages, JavaScript errors, and add custom events to any action.
Privacy-Focused Control on What Data is Recorded

Privacy-Focused Control on What Data is Recorded

Multiple security and data protection layers prevent unauthorized use, encompassing the default anonymization of user sessions.

  • Your Data, Your Rules: With our customizable privacy recording settings, you decide what's recorded and what remains inaccessible.
  • Default Data Masking: Sensitive user data, card details, or PII numbers are inevitably excluded during session recording.
  • Compliance with Regulations: User data in session replay is handled and protected by GDPR and SOC2 to reduce data breach risk.

Trusted, enterprise-level security to protect your data

Our commitment to privacy and security
GDPR & CCPA Compliant GDPR & CCPA Compliant
ISO 27001 Certified ISO 27001 Certified
Soc 2 Type 2 Compliant Soc 2 Type 2 Compliant

Frequently Asked Questions

What is session replay?
Session replay is an analysis tool that records user interactions on a website. It provides insights into user behavior by capturing actions like clicks, scrolls, and mouse movements in real time. Product managers and development teams use session replay tools to gain a deeper understanding of customer journeys and optimize user experience, watching website session replays to see how users navigate and interact with their website.
How does session replay work?
Session replay is a UX optimization technique that involves recording and analyzing user interactions on websites or applications.

The process begins with integrating specialized tracking scripts or tags into the web page or app. These scripts monitor and record user actions as they engage with the interface. The recorded data, including changes to the Document Object Model (DOM), user inputs, and network requests, is then stored on servers for later analysis.

During playback, the captured events are reconstructed to visually represent the user's session. This involves precisely replicating the user's interactions using the stored sessions, including the timing and order of events. By accurately rendering the user's experience, session replay provides insights into usability issues, user behavior patterns, and potential areas for improvement.
What is the difference between session recording and replay?
Session recording captures user interactions on a website, storing data on clicks, scrolls, and user input.

Session replay, on the other hand, allows you to watch these recorded interactions as if in real-time, providing a video-like playback of user sessions.

This gives a more detailed analysis of user behavior, offering insights into customer journeys and identifying areas for optimizing conversions and improving user experience.
What are the benefits of using website session replay?
Session replay offers several benefits for businesses and developers aiming to improving the user experience and optimize digital platforms.

1. Deeper User Insights: Provides a deeper understanding of user behavior and customer journeys.
2. Improved User Experience: Identifies usability issues, optimizing the website for better interactions.
3. Error Detection and Troubleshooting: Pinpoints and resolves JavaScript errors quickly.
4. Optimized Conversion Rates: Analyzes interactions to improve conversion rates and overall performance.
Is user consent required for recording sessions on my website?
Yes, user consent is required for recording sessions on your website, especially under data privacy and security compliance regulations like ISO 27001 certified, Soc 2 Type 2 compliant, and GDPR & CCPA. It’s essential to inform website visitors that their interactions may be recorded and to obtain their explicit consent. This practice ensures compliance with privacy laws and protects personal and sensitive data, maintaining trust and transparency with your users.
How can session replay help with troubleshooting JavaScript errors?
Session replay can help analyzes JavaScript errors by providing a detailed playback of user sessions, showing exactly where and how errors occurred. By watching website session replays, development teams can see the specific user actions that led to the error, identify the root cause, and quickly address the issue.

Not only JavaScript errors but also session replay can help analyze identify user frustrations, UX issues, and improve funnel conversion. By combining features such as customer journey analysis, funnel analysis, heatmaps, product analysis, and error analysis, session replay provides a comprehensive view of user interactions, letting development teams to pinpoint the exact moments and contexts where errors occur and swiftly resolve them.
Does ReplayBird have any session recordings storage limits?
ReplayBird does have storage limits based on the subscription plan. These limits can affect how many user sessions can be stored and replayed. It’s important to review the specific storage policies and options available to ensure you have adequate space for your needs, allowing for comprehensive session replay analytics and insights into user behavior.
How to protect user sensitive data from web session replay?
Protecting user sensitive data during session recordings is crucial. This involves implementing data redaction techniques to hide personal and sensitive information such as credit card numbers and passwords. Additionally, obtaining user consent, encrypting data transmissions, and adhering to privacy regulations like GDPR are essential practices. These measures help maintain user trust and comply with legal requirements.
Is session replay easy to set up?
Yes, setting up session replay is generally straightforward. Most web session replay tools offer easy integration with your website through a simple JavaScript snippet. Once implemented, you can start recording user sessions and replaying them to collect insights into user behavior and interactions.

Stop guessing what your visitors want.

Playback everything visitors do on your site.

watch-visitor-behavior Watch visitor behavior

Watch movements of your visitor’s using session recordings.

notes-segments-and-tags Notes, Segments and Tags

Add notes, segments and tag to your recording for easy identification.

easy-installation Easy Installation

Installation is quick and simple using a javascript tarcking code.

performance-monitoring Performance monitoring

Assess your site's user experience and uncover areas for improvement.

unlimited-team-members Unlimited team members

Invite all your team members and clients at no added cost!

block-ips Block IPs

Exclude tracking yourself, your team or clients by blocking their IPs.

share Share

Share notes and website recordings to your fellow mates.

user-identify User Identify

Track users to identify which users are having bad user experience.

audit-logs Audit Logs

See security audit logs for your projects and accounts.

Start using ReplayBird for free now.

Understand your customers in real-time.

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  • Unlimited users

Replace Assumptions with User Journey Insights

Identify potential opportunities to increase productivity and profitability, leading to more effective and cost-efficient outcomes.

Customer Journey Analytics
Customer Journey Analytics

Customer journey mapping analytics shows how visitors progress on your site from entry to exit.

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Session Replay
Session Replay

Record website visitors’ mouse movement, clicks, taps, and scrolling across multiple pages.

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Product Analytics
Product Analytics

Bring your users to the right product with ReplayBird to boost Inter-Functional Collaboration.

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Interaction & Heatmaps
Interaction & Heatmaps

Monitor every page on your site, rectify the issues, and enhance customers' better experience.

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Error Tracking
Error Tracking

Discover all the front-end issues that occur in your web application before your customer notices them.

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Speed Analysis
Speed Analysis

Get a complete overview of the multiple points of impact from your website’s performance.

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Funnel Analysis
Funnel Analysis

It's the method analyzing a user's journey through a series of events that lead up to conversion.

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Form Analysis
Form Analysis

Form Analysis helps you understand how your forms are performing, by analyzing user behavior interactions.

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Digital Record Keeping
Digital Record Keeping

Keep digital records of web and mobile interactions. Securely retain relevant digital records.

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Digital Experience Analytics
Digital Experience Analytics

Understand the quality of your user experience to deliver a more intuitive and inspiring digital journey.

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Digital Accessibility
Digital Accessibility

Digital accessibility means ensuring the web is accessible by everyone, which is a moral imperative.

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Data Security & Privacy
Data Security & Privacy

ReplayBird offers exceptional user data security, purpose-built for privacy, security and compliance.

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